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Customer Service (+910) 5939197
Free shipping on all orders. No minimum purchase
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Before you make the order, you should be careful to measure your feet length (from heel to toe), Then judge your foot shape and then you should pay more attention to our size table. You can find suitable size for you in our size table. Finally, you decide what size you buy.
[ Normal Feet ]
Size 40 fit for foot length is 25.90-26.50 cm.
Size 41 fit for foot length is 26.50-27.10 cm.
Size 42 fit for foot length is 27.10-27.80 cm.
Size 43 fit for foot length is 27.80-28.40 cm.
Size 44 fit for foot length is 28.40-29.10 cm.
Size 45 fit for foot length is 29.10-29.80 cm.
Size 46 fit for foot length is 29.80-30.40 cm.
BHKH 40 Size= EU 40 Size= US 7.0 Size
BHKH 41 Size= EU 41 Size= US 8.0 Size
BHKH 42 Size= EU 42 Size= US 9.0 Size
BHKH 43 Size= EU 43 Size= US 10.0 Size
BHKH 44 Size= EU 44 Size= US 11.0 Size
BHKH 45 Size= EU 46 Size= US 12.0 Size
BHKH 46 Size= EU 46 Size= US 13.0 Size
About shopping common problem?
1,About Customs Tax Duty:
The order price only includes the price of the goods and the freight, does not include customs fees, if import tariffs and taxes are generated, these are the responsibility of the buyer is not the responsibility of the seller, please read before buying, (customs is a small part of a large container Probability at 1%)
2,Confirm Address With Full Name
All Products Will Be tested Strictly Before Shipping. We Ship To Aliexpresss is matched wiht your shipping address before you pay. And Russian buyer please leave us your full name, which is very important, Thank you ! French buyers please translate into English to fill in the address, thank. French address Logistics company does not accept.
3,Question about the French colonial address (postal code: 97000-97899):
Hello Friend Due to the difference in transportation distance, the address of the French colonial country should choose the country in which it is located, but not France. This will affect the calculation of transportation costs. The customers in the French colonies choose France. We cannot deliver the goods for you. Please fill in the corresponding French colonial country Otherwise it is not possible to ship
4,About unable to query logistics information
You Can check the logistics status at 17kglobal logistics information inquiry webstie, and the online information will have a delay of 5-10 working days.
5,About logistics disputes
Hello Friend
Sorry
The logistics problem is not controlled by our sellers. We can only guarantee to issue the products during the delivery period. We can only help you to check the logistics status. We promise to arrive at 60 days, if 60 days have not arrivved we will give you a refund.
6,About Order exception problem
If you encounter any abnormal problems with the order, please contact us first, we will help you solve the problem. Thank you, best wishes, BHKH
If any problem,please Feel free tocontact our customer ervice team
Once your order has been shipped, you'll receive an email/SMS with your tracking number provided.If you haven't received either one yet, then your order has not been shipped.
Orders take 5-15 business days to be processed which is Monday - Friday weekends and holidays not included. Processing time is determined by the item's availability. Purchases made after 5PM with start processing the next day. Once your item ships you'll receive within 1-5 business days depending on where you're located.
If your order has exceeded the estimated processing and shipping times, please email Allambitiousj@yahoo.com stating the issue with the full name on the order as well as the order number.
If your tracking number says that your package was delivered and you have not received it, you must contact your local USPS to address the issue directly with them. Once your item ships the package is not our responsibility. We do not issue refunds for packages that USPS confirms as being delivered.
If your item(s) are out of stock or unavailable at the time to ship, we may ship the items that are available first and will wait to ship the remaining items or issue you store credit if the wait time is too long.
If your item is out of stock you will be given the option of a refund, exchange, or store credit.
If your order comes up as "High risk" we will contact you asking you to verify the purchase that was made with the debit/credit card such as a form of proof of identity. If the information is not provided with 24 hours your order will be canceled to prevent fraud.
Please Note Some shoes
They may take 2 -3 weeks to come in to us (REFER TO SHIPPING POLICY FOR ADDITIONAL SHIPPING INFORMATION) . Please remember I have to order most of them to your size , THEN ship them out💕. NO REFUNDS OR EXCHANGES.
. By purchasing you agree to no refunds/ disputes !
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